Lemon Laws Protect the Buyers of Cars, Trucks, Autos, Motorcycles, Motor Homes and RVsIllinois Lemon Law

IL Lemon Law Guide for Automobile, Motorcycle, Car, Motor Home, Truck and RV. Your car may be a Lemon.

Things You Should Know About...LEMON LAW 

Has this ever happened to you...You buy a brand new car. But instead of hitting the open road in your new "dream machine," the vehicle is spending all of its time and your money at your local auto repair shop. If so, Illinois' Lemon Law may be able to help. 

Is My Vehicle a Lemon? 
In order to be covered by the Illinois Lemon Law, a vehicle must: 

The Lemon Law DOES Cover: 

The Lemon Law DOES NOT Cover: 

How Does the Lemon Law Work? 
Manufacturers establish an Industry Third Party Dispute Resolution Program to evaluate your claim. You can find information about this program in your vehicle ownership manual. To initiate action under the Lemon Law, contact the designated manufacturer representative for your vehicle. This representative will forward the required information and forms to you. 

Preserving Your Claim 
Lemon Law claims cannot be initiated directly through the dealer. Many consumers have lost their Lemon Law remedy because they waited longer than 12 months from the purchase date, the time period in which Lemon Law complaints must be filed, all the while believing they were proceeding under the Lemon Law through their dealer. 

Keep in mind - it is extremely important that you file with your designated representative before your right to do so has expired! 

Winning Your Claim 
If the Dispute Board rules in your favor, you can expect one of the following compensations:

If you are dissatisfied with the decision of the Dispute Board, you may bring a civil action to enforce your rights under this Act. The manufacturer, however, may not dispute the board's decision. 

Other Options 
There are also other Federal and Illinois laws that deal with contracts and warranties for new products. Before deciding on a particular course of action, you are strongly urged to consult with a private attorney to discuss the various alternatives and determine the best course of action for your situation. 

Remember- Keep Good Records! 
Keep all receipts and records concerning repairs to your vehicle. Note the purpose and date of all repairs along with the length of time your vehicle is in the shop. The records you keep will be important in winning your claim! 

Chicago 
1-800-386-5438 
TTY: 1-800-964-3013 

Springfield 
1-800-243-0618 
TTY: 1-877-844-5461 

Carbondale 
1-800-243-0607 
TTY: 1-877-785-9339 

This document is available in printed form from the Attorney General of the State of Illinois.

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